The projected spending on IT by SMBs is expected to reach $684 billion in 2021, with a compound annual growth rate (CAGR) of 4.7% for the 2016-2021 forecast period, according to the International Data Corporation. This spending is of businesses with less than 1000 employees. Most SMBs have one person working in the IT department, and he/she is responsible for dealing with IT emergencies while at the same time maintaining a healthy IT infrastructure.

While most SMBs operate on a tight budget, it’s essential to ensure they have reliable network diagnostic tools to deal with security threats that target most organizations. The proper network monitoring tools will help deal with troubleshooting faster and prevent network outages, which will save time and costs for the SMBs.

Here is how network monitoring can help your business:

Remote Access

As SMBs grow, other departments such as marketing, procurement, and HR grow faster than the IT department. This, in turn, puts pressure on the IT team who are expected to do more with minimal resources. Network monitoring can help you manage all the stress from the increasing demand in IT services and at the same time save you time.

You can set up your network in such a way that you can get updates from anywhere at any time. This means you do not have to wait till you get consumer complains to know there is a problem as you can get notified via texts or emails beforehand. You could also employ PCI audit software which helps monitor employee activity so that you can know who accessed what and when.

Troubleshoot More Easily

Most users prefer fast network speed. Whenever you experience slow network speeds, you’ll mostly end up receiving calls from users who are not happy with the network performance. Network monitoring systems help map out your entire network, helping you detect and remedy issues easily. Maps give an in-depth analysis of your devices, making it easy to know when something is out of the ordinary.

Troubleshooting problems is made easier when all the appropriate network performance metrics are made available. This ensures that you can pinpoint the problem the moment it arises, allowing you to deal with it accordingly. Additionally, most software solutions are designed in such a way that you can see performance data like response time so that you can identify issues quickly.

Minimize Downtime

Downtime is an unprecedented risk that causes a loss in customer loyalty, finances and data. The impact of downtime on SMBs is quite severe as opposed to large enterprises because it could lead to the closure of a business. The ultimate goal of using monitoring tools is to increase uptime through working 24/7 to ensure there are no or minimal security breaches or server failures.

A proper monitoring system should have the ability to detect issues before they arise so that you can deal with them on time, preventing downtime. You should monitor and supervise your systems well to ensure consistent uptimes.

Do More With Less

How can you ensure that IT is up and running with limited resources at its disposal? Well, quite simply through network monitoring. Most IT professionals in SMBs do everything on their own, which gives them little time to indulge in other activities. Thankfully, employing a monitoring software ensures you do not necessarily have to be present always.

Network monitoring is essential to your business as it helps you mitigate security breaches and deal with poor network performance. You could consider a network monitoring software as an extension of your IT team that gives you more to be more productive.


Network outages are the worst nightmare for any business. Employing network monitoring software will help you maintain a healthy IT infrastructure and smooth business operations.


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