While technology has been taking all industries by storm, services such as telephone systems are essential for business success. Have you considered switching from using landlines to VoIP telephone?
It might be the first time you hear about IP phone services. Yet, experts predict the VoIP industry to grow up to 52 billion by 2023. More business owners are seeing the advantages of VoIP phone systems.
Don’t know why you should consider switching to VoIP? We’ll tell you all about the benefits of VoIP that make it the best call. Read on for your business phone service guide.
Is a VoIP Telephone Your Best Option?
As a business owner, you might be thinking about ideas for your next startup. But, what about improving and growing your current business venture? You don’t have to change your business model.
Yet, you may consider new methods to improve your operations and grow your business. You might’ve heard about IP phone services but, don’t know how they work.
In essence, IP phone service is a system that allows you to make phone calls over an internet connection. If you want to learn more, you should check out voice over IP for more information about how these systems work.
Yet, is this system the best option for your business? Here are the 5 top benefits of VoIP phone systems.
1. Reduce Your Operating Costs
One of the biggest benefits of VoIP systems is its price tag. When you use landlines, you will pay on a call basis.
In contrast, IP phone systems offer unlimited domestic and domestic long distance calls for free. Also, their international rates are very competitive and lower than traditional phone services.
2. Multi-Tasking Features
Another advantage of VoIP is the multitasking features provided by most service providers. While you or your employee are answering a call, you may scan through your voicemail to text transcription from the client.
Also, you may send text messages and even forward voicemails during your calls. These features allow you to provide customer-centered service.
3. Go Mobile
IP phone systems offer the opportunity of going mobile. You can answer your calls on the go by using their call forwarding feature or even their mobile apps. Going mobile will help your employees focus on bringing in more sales instead of staying in the office answering calls.
4. Cheaper and More Simple Conference Calls
Making conference calls using a traditional phone service can be expensive. Most providers will require you pay an additional charge for the conference call feature.
In contrast, multi-caller conference calls are a typical VoIP phone feature. You won’t have to pay extra to make these calls. Also, most service providers allow you to make your conference calls using their mobile apps.
Expanding your communication services is a must to cope with your growing demand. If you choose a traditional phone service, adding more extensions can cost you hundreds or even thousands depending on your expansion.
IP phone services are easy to scale. You may add new extensions using your existing internet connection. Depending on your service provider, you can choose between using a softphone, cordless or desktop phone for your new extensions.
The Bottom Line
It might be the first time you hear about VoIP telephone services. Yet, the advantages of VoIP should make you consider switching from traditional phone services. IP phones are a great way to cope with your demand while keeping your operating costs on the lower end.
Switching your phone systems is only one way to reduce your operating costs. Want to learn more cost-saving strategies? Check out our Business section to find more interesting articles.